Shipping

Shipping

Shipping in New Zealand is usually within 1-5 working days of receipt of order unless otherwise specified in the product description. 

Delivery times quoted are subject to product availability. We will advise you if an order is to be delayed or unable to be fufilled due to stock unavailability. 

Orders will be sent via CourierPost  Please let us know if you require your purchase urgently and we will work with you try to ensure this happens.  The courier picks up from us at 8am on business days.

Our International parcels are sent by New Zealand Post and take between 7-21 working days to arrive for standard AirMail.  We are unable to track international deliveries sent via AirMail as we do in New Zealand but in the unlikely event your parcel goes missing we will do all we can to locate it.  If you would like your international shipment to be tracked we can arrange for it to be shipped by international courier at your expense.  If Free Shipping is offered, parcels will be shipped by standard AirMail.

Shipping Costs: 

CourierPost - $6.00 flat rate
Free shipping within New Zealand on all orders over $150
Australia - Standard Air Mail - $10.00 - flat rate

Pre-orders

If you pre-order an item you order will be shipped complete when the pre-ordered item arrives.  The estimated delivery time is specified on each pre-order item's product page.  Pre-ordered items are subject to availability and you will be contacted as soon as possible if the item you pre-order is not available.